How to create a DocuSign developer sandbox account

DocuSign has a full demo environment which is a mirror of the live production system and allows to test and integrate the APIs. To do so we need to create a developer sandbox (they are free) and create an Integrator Key through the Admin menu of sandbox - which is the only place the keys can be created - then promote that key to your live DocuSign account.

  • To create Developer sandbox account, use this link: 
  • After filling in your details and enter ‘GET STARTED’, an account activation email will be sent to the email you have provided in the form.
  • Click the 'Activate' button to finish your account activation and fill in details about your password and security question in the ‘Activate your account’ page.

To login to the sandbox, use the link:

How to create DocuSign Integrator keys

An Integrator Key is a Unique Identifier for each DocuSign integration. It is used (and required) for all API calls (SOAP or REST) to any DocuSign service. Having an Integrator Key lets DocuSign “tag” each API call from all integrations, and helps provide both an additional layer of security and helps DocuSign support its partners. An Integrator Key is REQUIRED for all integrations, and if you want to move to Production (make calls to you also must be certified and get that Integrator Key authorized by DocuSign for Production.

Steps to get DocuSign Integrator Key:

  • After logging in your developer sandbox, click on the profile icon on the top right corner of the screen > Click on ‘Go to Admin’. This will open the admin dashboard.
  • On the left pane, under ‘Integrations’ section, click on ‘API and Keys’. Your account’s API and key integrator information will be displayed.
  • To generate an integrator key, click on ‘Add App/Integrator Key’. A pop-up form will be displayed, prompting you to enter ‘App Description’, any text describing Dynamo application will do here. Click ‘Add’ and go back to the dashboard view.

Your API and Integrator Key Information view will look similar to the screenshot below:

From this developer account, you will need API Username, your developer account’s password and Integrator Key to use in the Dynamo template later.

Creating Dynamo eSignature custom object in Salesforce to display status update

The status of DocuSign document can be updated to Salesforce through ‘DocuSign Connect’. To enable the call back functionality a custom object is needed. “Dynamo_ESignature__c” custom object is used to keep track of the DocuSign document status.

Custom object “Dynamo_ESignature__c” should be created in the Salesforce and it should include the following fields:

Lookup field “Opportunity__c” is optional and is used to relate “Dynamo_ESignature__c” records to parent records. So, if you want to see send status in context of some object view like Opportunity add a lookup field with that type. Name can be anything and it’s defined to Dynamo through “StoreESignature” command’s attribute “parentIdFieldName”.

Setting DocuSign Connect Configurations to get status update

DocuSign Account webhooks (Connect Configurations) can notify Dynamo anytime any envelope in the configured account has a status change. Account webhook configurations are referred to as “Connect Configurations.”

Steps to set DocuSign Connect Configurations:

  • Go to admin dashboard (click on the profile icon on the top right corner of the screen > Click on ‘Go to Admin’)
  • On the right pane, stroll down to the ‘Integrations’ section, click on ‘Connect’
  • Add a new custom configuration: click on ‘Add Configuration’ button > Custom
  • The Custom Configuration Settings should include the following values: (screenshot below)

If your org is using "dynamo-eu1" instance, please change the URL to Publish to "" instead.

The following boxes should be checked:

  • Enable Log (maximum 100)
  • Require Acknowledgement


  • Document PDFs
  • Document Fields

Associated Users

  • All users (includes new users)

Trigger Events

  • Envelope Signed/Completed